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Why choose us?

  • Reliability and safety

We enforce strict compliance standards, ensuring stability and reliability for all economic stakeholders.

  • Professionalism

We ensure a high level of regulation by monitoring compliance with legal regulations and standards, which contributes to long-term stability.

  • Expertise

Our regulatory experience enables us to effectively enforce all necessary requirements to create a safe and open environment.

  • Cleanliness and accessibility

We strive to maximize clarity in the regulatory process, which builds trust and creates a foundation for sustainable relationships between the parties.

  • Reliability and compliance

We hold ourselves to high standards and ensure full compliance with all necessary regulatory requirements, as evidenced by good practice.

  • Innovation and development

We actively follow new trends and apply innovative approaches in regulation, which allows us to effectively adapt to changes and maintain stability at all stages.

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UMRA – is an autonomous Government Agency

Expected to promote a sound and sustainable non-banking financial institution’s sector (savings and credit cooperatives, village saving and loan associations, non-deposit taking microfinance institutions and money lenders) to enhance financial inclusion, financial stability, and financial consumer protection among the lower income population in Uganda

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Our Mission

Empowering and transforming Uganda’s microfinance sector through a strong and inclusive regulatory framework.

Our Vision

A leading regulator fostering a stable, transparent, and innovative microfinance environment in Uganda.

Our core values

Integrity, professionalism, vigilance, transparency, accountability, innovation, inclusiveness.

Uganda Microfinance Regulatory Authority

Help desk cases

Steps in submitting a request
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Step : 01.

Make a reques

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Step : 02.

Expect to be checked

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Step : 03.

Get the answer

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Help desk cases

Send a quick inquiry, after contacting the Uganda Microfinance Regulatory Authority (UMRA) specialists – it will surely be reviewed by a competent professional, in no time you will surely receive a response on your case. Respectfully, Uganda Microfinance Regulatory Authority (UMRA) assistance.